In this post, we’ll see the different methods to fix the Google Play Store error code RH-01 (Error while retrieving information from server).
Try the following methods one by one and see if the one you’ve tried works for you or not.
In this instance, I’m using Android Pie to show the methods. Let’s get started.
Check the date and time on your Android phone. Fix it if it is not correct.
- Open Settings.
- Tap Apps & notifications > See all X apps (X is the total number of installed and disabled apps, excluding system apps) > Google Play Store.
- Hit Storage.
- Tap the Clear Storage button.
- In the pop-up, tap Ok.
- Hit the Back button twice and then find and hit Google Play services.
- Repeat steps 3 and 4 and then hit the Clear All Data button. In the pop-up, tap Ok.
Hit Accounts which you can find above Accessibility.
Tap your Google account.
Hit Remove Account button.
Tap Remove Account option in the pop-up.
Add the same Google account to your Android device.