How to Fix Google Play Store Error RH-01

In this post, we’ll see how to fix Google Play Store error RH-01 (“Error while retrieving information from server.”).

Error RH-01 while opening the Play Store

Try the following methods one by one and see if the one you’ve tried works for you or not.

In this instance, I’m using Android Pie to demonstrate the methods. Let’s get started.

Table of Contents

Method #1

Check the date and time on your Android phone. Fix it if it is not correct.

Method #2

  1. Open Settings.
  2. Tap Apps & notifications > See all X apps (X is the total number of installed and disabled apps, excluding system apps) > Google Play Store.
  3. Hit “Storage.”
  4. Tap “Clear Storage.”
  5. In the popup, tap “Ok.”
  6. Hit the “Back” button twice and then find and hit Google Play services.
  7. Repeat steps 3 and 4 and then hit the “Clear All Data” button. In the popup, tap “Ok.”

Method #3

  1. Open Settings.
  2. Hit Accounts > your Google account.
  3. Hit “Remove Account” button.
  4. Tap “Remove Account” option in the popup.
  5. Now, add the same Google account to your Android device.

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