How to Fix Google Play Store Error RH-01

In this post, we’ll see the different methods to fix Google Play Store error code RH-01 (Error while retrieving information from server).

Error RH-01 while opening the Play Store

See: How to Fix Error Code 927

Try the following methods one by one and see if the one you’ve tried works for you or not.

I’m using Android Pie to show the methods. Let’s get started.

Fix Google Play Store Error RH-01

Method #1

Check the date and time on your Android phone. Fix it if it is not correct.

Method #2

  1. Open Settings.
  2. Tap Apps & notifications > See all X apps (X is the total number of installed and disabled apps, excluding system apps) > Google Play Store.
  3. Hit Storage.
  4. Tap Clear Storage.
  5. In the pop-up, tap Ok.
  6. Hit the Back button twice and then find and hit Google Play services.
  7. Repeat steps 3 and 4 and then hit the Clear All Data button. In the pop-up, tap Ok.

Method #3

  1. Open Settings.
  2. Hit Accounts > your Google account.
  3. Hit Remove Account button.
  4. Tap Remove Account option in the pop-up.
  5. Now, add the same Google account to your Android device.

I hope that the above methods helped you fix error code RH-01 (Error while retrieving information from server).

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