In this post, we’ll see the various methods to fix the Google Play Store error code 961.
Try the following ways one by one until you find the one working for you.
Here, I’m using Android Pie. Let’s get started.
Try a different internet connection.
For example, if you’re in the mobile data connection, then switch to WiFi.
Hit Accounts which you can find above Accessibility.
Tap your Google account.
Hit Remove Account button.
Tap Remove Account option in the pop-up.
Add the same Google account to your Android device.
Hit Apps & notifications which you can find between Connected devices and Battery.
Tap See all X apps (X is a number).
Hit the Google Play Store.
Tap Clear Storage.
In the pop-up, tap Ok.
Hit the Back button twice and then tap the three vertical dots and tap the Show system.
Hit the Google Services Framework.
Repeat steps 5,6 and 7.